Technical support

Thanks to our many years of experience, gained through collaboration with manufacturers such as Angelantoni Test Technologies, Thermotron offers highly efficient after-sales service with a dynamic team located worldwide.

To provide you with a service tailored to your needs, we offer a range of services: maintenance, upgrades/retrofits, environmental protection, and equipment rental.

A general email address is available to contact after-sales service:

service@directtesttechnologies.com

Maintenance

Troubleshooting for climatic chambers and ovens of all brands
Preventive and corrective maintenance contracts
Metrology with characterization and test report or verification report – conformity mark
Relocation of climatic chambers and test equipment
Multi-brand spare parts supply
Retrofit / Upgrade
Integration of our Spirale Vision control system on your existing climatic equipment of all brands to access the highest level of technology: precise adjustment, intuitive design, intuitive programming
Additional modifications and performance improvements:
Mechanical: penetration of partitions, specific product support
Electrical: minimum/maximum safety, door contact, interlock with test bench
Refrigeration: new equipment, air dryer, inerting
Regulatory and Kyoto Protocol compliance, including recovery of HCFCs (e.g., R22) and CFC refrigerants, leak testing, and refrigerant replacement.
Decontamination and disposal of obsolete equipment.
Treatment of water used in tests: demineralized water network, chilled water network.
Optimized acoustic insulation.

Complete audit of your existing system to identify potential industrial risks.
Rental of climatic chambers with personalized advice on equipment selection.

These services are complemented by:
Technical assistance
Operational and maintenance consulting
Training